
Thank you for considering our products & services for your project
Our unique designs reflect a blend of creativity and function, with cutting-edge technology and manufacturing. With attention to detail, everything can be customized as per your needs to the highest standards in quality. Our range of products offer the flexibility to design to fit customer requirements. Our mission is to provide our clients with creative and functional design, excellent value, individualized attention and unparalleled service throughout the design process.
1. Consultation
- Please submit your architectural plans or measurements of your existing space and discuss your ideas for your new requirement.
- We will discuss the flow of your space, furniture choice, appliance preferences and your specific needs. Please help us to identify the style and design details you prefer.
- We are then able to create a perspective to your satisfaction, this dimensional perspective drawings of the selected layout will enable you to fully visualize your new space.
- When the layout and overall style decisions are finalized, we will prepare a detailed quote for you, within the recommended style.
- Please determine the best layout, incorporate the appropriate appliance sizes, and identify any necessary changes.
2. Quotation, Prices & Payment
- All prices are valid within fifteen (15) days and subject to change without prior notice.
- The quoted price at the time of order confirmation are based on drawings and designs provided, unless expressly agreed otherwise in writing. The prices quoted are inclusive of delivery and installation within Male’.
- Any changes or alteration will be charged accordingly.
- 50% advance payment need to be made for order confirmation.
- Upon payment, we will take a final site measurement (if necessary) to finalize all layouts are according, to proceed.
- Delay in payment may cause delay in order processing and may postpone delivery of goods. EVO shall not be held liable for such delay due to late payment completion.
- In the case of payment by cheque, we shall only effect order after the cheque has been cleared.
- Final payment need to be settled prior to delivery.
3. Delivery, Inspection & Installation
- Delivery would take up to 90-120 days from order confirmation.
- The manufacturing process of goods may begin on the date of our order confirmation and on payment settlement. However, we will not make any delivery before complete payment has been received.
- Compliance with delivery time frames is conditional upon undertaking all necessary related actions including adhering to the agreed terms of payment, site and installation requirements. If these prerequisites are not met in time, the delivery period may be extended accordingly.
- We will assist to identify any necessary architectural changes, required plumbing and electrical points, but all and any site works dealing with masonry, carpentry, electrical and or plumbing is at owners concern prior to delivery of goods.
- The area must be ready and free from any obstruction to avoid delays of work.
- Risk and liability in respect of the Goods shall pass to the Purchaser upon delivery. The Purchaser or his or her appointed representative is required immediately to inspect the Goods for completeness and adequacy at the time of delivery and shall be deemed to have accepted the Goods upon acceptance of delivery of the Goods and acknowledging receipt of such Goods in good order.
- The Purchaser or his or her appointed representative is required immediately to inspect the Goods for completeness and adequacy at the time of completion of installation and immediately report any defects or transit damage to us within (24) hours, in writing.
- The Goods will be deemed to have been accepted if a deficiency has not been reported to us in writing within seven (7) working days from completion of installation.
- EVO agrees to use all reasonable care and skill in installing such Goods, but provides no warranty to our goods after installation. Functionality of any good is dependent upon the Purchaser complying with requirements specified in User Manual.
4. Return & Exchange
- Goods sold cannot be refunded in cash.
- We will only exchange Goods that are defective and reported to us within 24 hours of delivery and within 7 working days of installation completion.
5. Additional Design Services
- To further ensure that goals for your new design are achieved, our team is available to assist you in the design and coordination of all the critical component and coordinate every step of your project from concept through completion.
- We give you the option of using as much (or as little) of our time and expertise as needed.
- The result is a time saving, cost-saving, and streamlined design process to ensure that all the decisions work together for the overall look, function, and budget of your home and kitchen.
- We hope this clarifies what you can expect from EVO.
- We are committed to helping our Clients make the best choices for their projects at the best possible value. We look forward to working together with you on your project.